Privacy Policy

At Kunosh Computer Solutions & Custom Builds, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or engage with our products and services.

1. Information Collection and Use:

   • We collect personal information such as your name, email address, phone number, and shipping address when you place an order or register an account on our website. This information is used to process your orders and communicate with you regarding your purchases.

   • We may also collect non-personal information such as your IP address, browser type, and operating system to analyze trends and improve our website's performance.

2. Data Security:

   • We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

   • Your payment information is encrypted using secure socket layer technology (SSL) and is never stored on our servers.

3. Information Sharing:

   • We do not sell, trade, or rent your personal information to third parties without your consent. Your information may be shared with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders.

   • We may disclose your information if required by law or to protect our rights, property, or safety.

4. Cookie Policy:

   • We use cookies to enhance your browsing experience and personalize content and advertisements. You have the option to disable cookies in your browser settings, but this may affect the functionality of our website.

5. Opt-Out:

   • You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.

6. Policy Updates:

   • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website constitutes your acceptance of the revised policy.

Refunds/Cancellations Policy

1. Refunds:

   • We offer refunds for products with manufacturing faults or those deemed dead on arrival. Refunds are processed within 10-15 days and credited to the customer's bank account.

   • Used products are not eligible for refunds unless there is a manufacturing fault.

   • To initiate a refund, please contact our customer support team with your order details and a description of the issue.

2. Cancellations:

   • Orders can be canceled within 24 hours of placement by contacting our customer support team.

   • Once an order has been processed and shipped, it cannot be canceled.

Pricing

1. Transparent Pricing:

   • Our product prices are listed in Indian Rupees (INR) and include all applicable taxes.

   • We strive to maintain transparent pricing and do not charge any hidden fees.

Shipping Policy

1. Shipping Timeline:

   • We offer PAN India shipping with an estimated delivery time of 7-10 days.

   • Delivery times may vary depending on the shipping destination and product availability.

2. Free Shipping:

   • Shipping is free for all orders placed on our website.

Contact Us

1. India Contact Number: +91 9112222311

2. Email Address: kunoshsolutions@gmail.com

3. Operating Address: [Your operating address in Nagpur, Maharashtra, India]

Products/Services

1. High-Quality Computer Solutions:

   • Explore our range of computers, laptops, accessories, and peripherals tailored to meet the needs of gamers, professionals, and students.

2. Custom Builds:

   • Let us build your dream computer with our custom build services. Our experienced team will work with you to create a personalized solution that meets your specifications.